With OrangeSmile, an early booking is the best way to save on rental costs, since our car rental rates in Palo Alto increase with approaching pick-up date. While our confirmation arrives just in 5-20 minutes, we advise to make your booking in USA at least a few days before the desired rental date.
Prior to making a booking, carefully read the rental conditions for the selected car in Palo Alto. Knowing the actual conditions helps to avoid surprises at the rental desk.
Make sure that you know at which exact location in Palo Alto the car should be picked up - for this, check the address in your voucher. In some cases, rental companies in USA meet their clients in a pre-defined spot (e.g. fuel station). However, commonly you should just register at the front office.
Valid credit cards are accepted for payment by every rental office in Palo Alto. In general, car rental companies in USA do not accept cash, debit cards and e-cards (VISA ELECTRON).
The documents provided to you in Palo Alto by the rental officer should be carefully inspected. Check the car type, payment amount, taxes, included services and USA border crossing conditions. In case of inconsistencies and problems detected, call us by the number specified in the rental voucher.
We, at OrangeSmile.com, wish you a fantastic time and experience in Palo Alto!
Frequently asked questions
