The segments of standard, intermediate and full-size cars in Mexico traditionally include the following vehicles: Chevrolet Impala, Toyota Camry, Nissan Maxima, Pontiac G5, Pontiac G3, Oldsmobile Alero and others.
The process of a car reservation on OrangeSmile.com consists of 3 simple steps: (1) search by the dates and pick-up location, (2) car type selection, and (3) booking form completion. After the booking, you will receive a rental voucher at your e-mail address.
Before selecting a specific model to book, check your planned routes. If you are going to drive mostly within the Chetumal borders, choose a car of 'Standard' or 'Compact' types. In case you plan long cross-countries trips or mountain adventures, the more comfortable and powerful 'Fullsize' models would become a better choice.
If you need a car with an automatic gearbox, try to make a reservation at least a few days before the pick-up date, since confirmation of such models in Chetumal might be delayed for a day or two.
Upon the return of your car, carefully check that the total payment amount (invoice) is computed according to the original rental conditions.
We wish you 'smooth', secure and safe roads in Chetumal!
Rental process FAQ
Motorists should always have a sufficient amount of paper money and coins of small denominations as this way it will be easier to pay for parking and at petrol stations. When making a payment, be very careful and do not forget to ask a service worker to count money in your presence.
In most cases, police officers offer to pay the fine right “on the spot”. If a driver is sure that he did not break any rules, it is necessary to insist that the payment is to be made through the bank. There is a chance that in this case the policeman will either reduce the amount of the fine or let the driver go, making only a warning.
In no case should policemen be treated in a rude manner. Do not threaten the police or raise your voice. As confirmed by experienced motorists, in Mexico a friendly chat and a kind smile are the main guarantee of successful communication with the law.
