With OrangeSmile, an early booking is the best way to save on rental costs, since our car rental rates in Nagano increase with approaching pick-up date. While our confirmation arrives just in 5-20 minutes, we advise to make your booking in Japan at least a few days before the desired rental date.
Prior to making a booking, carefully read the rental conditions for the selected car in Nagano. Knowing the actual conditions helps to avoid surprises at the rental desk.
Make sure that you know at which exact location in Nagano the car should be picked up - for this, check the address in your voucher. In some cases, rental companies in Japan meet their clients in a pre-defined spot (e.g. fuel station). However, commonly you should just register at the front office.
Valid credit cards are accepted for payment by every rental office in Nagano. In general, car rental companies in Japan do not accept cash, debit cards and e-cards (VISA ELECTRON).
The documents provided to you in Nagano by the rental officer should be carefully inspected. Check the car type, payment amount, taxes, included services and Japan border crossing conditions. In case of inconsistencies and problems detected, call us by the number specified in the rental voucher.
We, at OrangeSmile.com, wish you a fantastic time and experience in Nagano!
Frequently asked questions
